Fresh KDS - Help Center

Cross-Screen Communication

Cross-Screen Communication is a powerful feature that allows you to clear orders from multiple screens simultaneously, or to send orders from one screen to another (advancing orders along a chain, similar to a traditional ticket bar).

NOTE: This feature is only available to users on the "Advanced" pricing tier. Users on the "Basic" tier will not be able to activate this feature without first upgrading to a higher tier.

How to clear orders from multiple screens

  1. Open the Settings Menu within the Fresh KDS app.
  2. Click on Screen-Sync.
  3. Click the green + icon next to Multi-Clear.
  4. Select each screen that you would like to sync with the current screen.
  5. Select Save Screens to complete the setup.

    Note: This is a ONE-WAY CONNECTION, meaning that the current screen will communicate with the screen(s) you select. If you would like for the connection to work BOTH WAYS, you will need to setup the feature on your other screen(s), too.
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How to Send Orders to another screen

  1. Open the Settings Menu within the Fresh KDS app.
  2. Click on Screen-Sync.
  3. Click the green + icon next to Send to Next Screen.
  4. Select each screen that you would like to receive the order when it is cleared from the current screen.
  5. Select Save Screens to complete the setup.

    Note: This is a ONE-WAY CONNECTION, meaning that the current screen will communicate with the screen(s) you select. If you would like for the connection to work BOTH WAYS, you will need to setup the feature on your other screen(s), too.
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