Fresh KDS - Help Center

Can Fresh KDS Notify Customers When Their Order Is Ready?

Yes! Fresh KDS Order Tracker is a companion app to Fresh KDS that enables you to turn any TV or monitor into a customer-facing order status screen. As orders are cleared from the KDS screen the name/ticket number will update on the Order Tracker screen, letting customers know when their order is ready.

NOTE: This feature is only available to users on the "Advanced" pricing tier. Users on the "Basic" tier will not be able to activate this feature without first upgrading to a higher tier.

For more information see the Fresh KDS Order Tracker Setup Guide.