Fresh KDS - Help Center

How Do I Change The Time It Takes An Order To Change Colors?

By default tickets turn yellow after 5 minutes and red after 8 minutes. To change these times navigate to Settings > Orders and use the arrows to adjust the transition time for each mode. The tickets will then change color according to the times for the ticket’s order mode.

Note that any changes made to the caution and late times will only apply to that KDS screen. The changes will not apply to other screens in the location or to the Fresh KDS analytics.